In Depth: Get your money back on faulty tech presents

When a device goes wrong within six months of purchase, your first port of call should be the shop from where you bought it. The problem is that shops have a habit of passing the buck and referring unhappy buyers back to the manufacturer. This is wrong! So what do you do if you find yourself in this situation? Sue the company. Don’t be frightened by the prospect of taking action; it’s really not that hard to do.
The full story can be found on Tech Radar